Monday, April 6, 2015

Ello Fails Email Change

Can't change his email address!

Ello is an alternative to Facebook. For authors who need to spread word about their publications. The more social sites the better, of course. But what happens when an author moves and needs to change his or her address, phone number and email address?

I will tell you. With Ello you cannot change your email address ever! Ello uses your email address and password together as your login credentials. Despite showing a green check mark when you type in a new email address, that change never takes. The only alternative that I see is to close the old account (lose all your followers) and create a new account with a new email address.

The programmers that created Ello focus too much on the interface and too little on understanding the changing needs of users. It is too bad there is no way to directly contact them :-(

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